Privacy Policy

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including debit/credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

We use three payment processors to complete the purchases: PayPal, Stripe, and Amazon Pay. You can read their privacy policies here:

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Stripe: https://stripe.com/privacy
Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

The Site is a member of Amazon Associates (an affiliate program), and includes ads on the site to recommend products that may be of value or interest to you. You can read Amazon’s privacy policy at the link provided above.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce (a product owned by Automattic) to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/.

We also uses three resources for to help us understand how our customers use the Site: Google Analytics, Jetpack, and WordPress.com (owned by Automattic). You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can see Jetpack’s privacy policy here: https://jetpack.com/support/privacy/; WordPress.com, like WooCommerce, is governed by Automattic’s policy (see link above)

Additionally, we use MailChimp and MailMunch to manage our email newsletters. You can read MailChimp’s policy here: https://mailchimp.com/legal/privacy/; MailMunch’s policy is here: https://legal.mailmunch.com/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by following these links:

Amazon: https://www.amazon.com/adprefs

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. You can also update your account info on the Site at https://www.johnrothra.com/my-account/.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. The Site does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that the Site has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact info listed at the end of this policy) and we will use our best efforts to promptly remove such information from our records.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:

Email: contact@johnrothra.com
Online Form: https://www.johnrothra.com/contact/